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 Need help?
 Call us toll free at
877-448-1727

Gift Baskets by Dreamaker

Customer Service

Need help making a selection? Have a question or comment? Our friendly and professional gift advisors are here to serve you every step of the way.
  1. Call us toll free at 1-877-448-1727 Our representatives are ready and waiting to assist you Monday Through Friday 9:00 a.m. - 6:00 p.m. Extended hours during the holiday season 7:00 a.m. - 8:00 p.m.
  2. 24 Hour Fax 866-203-6683: You may choose the fax payment option included on our online order form or you can print our online order form, fill it out and fax it to us. Please be sure to specify your desired shipping method and a complete card enclosure.
  3. 24 Hour On-Line Ordering: Our web site is fast and user friendly. We offer many fine gifts on our on-line catalog. But, if you don't see exactly what you are looking for on-line please call us we'll be happy to create something special just for you.
http://www.Dreamakergifts.com Be sure to bookmark our site and visit frequently to see our new gifts and specials!
   

Special
Requests

If you are placing a large order, or are looking for something and you can't find it within our online store our gift advisors are here to help you. They can be reached toll free at 1-877-448-1727

We will go to the ends of the earth to help you create the perfect gift. No matter what the request, just ask, we'll do everything possible to assist you.

Canceling/Changing your order:
If for any reason you need to cancel/change your order before it ships notify us immediately at 877-448-1727. Once the order has been shipped, we do apologize but we do not allow cancellation after an order has shipped. However, you may return the gift at your own expense and receive an 80% refund. (A full refund is not offered because we can not reuse many of the items in the basket.

Insertions:
We will gladly include cards, labels, literature, or promotional items at no additional charge. Please call us toll free at 1-877-448-1727 to discuss further options and lead times.

Enclosure cards:
All our gifts include an enclosure card with the message of your choice. Please be sure to include your name or the company name so the recipient will know who the gift is from.

Custom Orders:
We are happy to assist you with any special requests you may have. Call one of our gift advisors and we can help you create that special gift you are looking for. Toll free at 1-877-448-1727.

Substitutions:
At times we may have to substitute items within one of our gift baskets to ensure freshness and timely delivery. We will always use a substitute of equal or greater value when we do find it necessary to make a substitution.

International Shipping:
At this time we do not ship internationally.

Perishable Products:
Any gift including fresh fruit or perishable food products must be shipped via 2nd or next day shipping. During the summer months Chocolates must be shipped on ice and via express shipping.

Shipping:
We regret we cannot ship to P.O. Boxes or APO addresses. If your order is addressed to a P.O. box, APO address, is incomplete or incorrect a $20.00 reroute fee will be charged. For more information on shipping visit http://www.dreamakergifts.com/shipping.html .

Payment:
Dreamaker gift baskets is happy to accept MasterCard, American express, Discover and Visa. You may also mail your payment to us in the form of a check, money order or cashiers check. Once we receive your payment your gift will ship.

We also offer Corporate accounts for businesses. ( OAC)

Call us toll free at 1-877-448-1727 or fax us at 1-866-203-6683 or email us sales@dreamakergifts.com

We are always happy to hear from you!

Commitment to Excellence!

If you or the recipient are not completely satisfied with our product, please call us for a prompt replacement or refund. Keeping you satisfied is our top priority!




 

How to Order

You can browse through our catalog by category or start at the beginning and see all of our beautiful gifts by taking the tour.

Once you've made your selection you have three ways to place your order.

  1. Online through our easy to use order system.
    Once you have selected the item you want to purchase click on the appropriate price, fill out the personalized card enclosure, choose your method of shipping, complete the required shipping and sold to information, then hit send. Your order will be totaled and presented for your approval. Select your payment method and follow the instructions provided.
  2. By fax 866-203-6683
    You may choose the fax payment option included in our online order form or you can print our online order form, fill it out and fax it to 866-203-6683. Make sure to specify your chosen form of shipping and the card enclosure. We'll be happy to confirm receipt of your order as well as the total on your invoice via phone, fax or e-mail.
  3. By phone Toll Free 1-877-448-1727
    Just call us toll free at 1-877-448-1727 and one of our friendly customer service representatives will be happy to take your order. We are here to serve you Monday thru Saturday 10:00 am - 6:00 pm (Pacific time).


Dreamaker Gift Baskets Rancho Cucamonga, CA 91730 Fax: (866) 203-6683
Phone: (877) 448-1727       Email: sales@dreamakergifts.com

Need help? See our Instructions

Suggestions? Interested in a Web page for your business? E-Mail to webmaster@citivu.com
Last update: 30 November, 2005

Copyright © 1997, 1998, 1999, 2000, 2001, 2002, 2003, 2004, 2005 by Dreamaker and CitiVU. All rights reserved. Hot-links are welcome.