|
If you are placing a large order, or are looking for something and you can't find it within our online store our gift advisors are here to help you. They can be reached toll free at 1-877-448-1727
We will go to the ends of the earth to help you create the perfect gift. No matter what the request, just ask, we'll do everything possible to assist you.
Canceling/Changing your order:
If for any reason you need to cancel/change your order before it ships notify us immediately at 877-448-1727. Once the order has been shipped, we do apologize but we do not allow cancellation after an order has shipped. However, you may return the gift at your own expense and receive an 80% refund. (A full refund is not offered because we can not reuse many of the items in the basket.
Insertions:
We will gladly include cards, labels, literature, or promotional items at no additional charge. Please call us toll free at 1-877-448-1727 to discuss further options and lead times.
Enclosure cards:
All our gifts include an enclosure card with the message of your choice. Please be sure to include your name or the company name so the recipient will know who the gift is from.
Custom Orders:
We are happy to assist you with any special requests you may have. Call one of our gift advisors and we can help you create that special gift you are looking for. Toll free at 1-877-448-1727.
Substitutions:
At times we may have to substitute items within one of our gift baskets to ensure freshness and timely delivery. We will always use a substitute of equal or greater value when we do find it necessary to make a substitution.
International Shipping:
At this time we do not ship internationally.
Perishable Products:
Any gift including fresh fruit or perishable food products must be shipped via 2nd or next day shipping. During the summer months Chocolates must be shipped on ice and via express shipping.
Shipping:
We regret we cannot ship to P.O. Boxes or APO addresses. If your order is addressed to a P.O. box, APO address, is incomplete or incorrect a $20.00 reroute fee will be charged. For more information on shipping visit http://www.dreamakergifts.com/shipping.html .
Payment:
Dreamaker gift baskets is happy to accept MasterCard, American express, Discover and Visa. You may also mail your payment to us in the form of a check, money order or cashiers check. Once we receive your payment your gift will ship.
We also offer Corporate accounts for businesses. ( OAC)
Call us toll free at 1-877-448-1727 or fax us at 1-866-203-6683 or email us sales@dreamakergifts.com
We are always happy to hear from you!
Commitment to Excellence!
If you or the recipient are not completely satisfied with our product, please call us for a prompt replacement or refund. Keeping you satisfied is our top priority! |
|
|
| 
